Support

Deadlock Cheats — Support — loader, HWID, checkout, config and purchase help

Loader, HWID, checkout and account help.

Before you open a ticket

Check cheatdeadlock.org status and Discord #status after every Deadlock patch. Many loader errors clear once you pull the latest build from the portal and restart Steam as admin.

Read the FAQ for bans, HWID flags, and checkout timing. For setup, start with the blog setup guide and patch-day checklist — include what you already tried so support does not repeat the same steps.

Use email support for billing and license delivery issues. Use Discord for fast loader or config questions when you can share screenshots in-channel.

Include in your ticket

  • Order email

    The email you used at checkout on cheatdeadlock.org.

  • Platform

    Windows 10 or 11, Steam, and your Deadlock client version.

  • Error detail

    Screenshot or exact text from the loader or Steam.

  • Loader build

    Portal version string or download date from your customer area.

  • Product purchased

    Deadlock cheat, Cloud DMA, or HWID Spoofer — so staff route you to the right guide.